When you get into trucking, I believe just about the worst thing anyone can do, is get online and read forums, and do research on every company that hires students, or people with no experience in this industry.
It's practically common sense, when you have a large group of people changing careers, or moving out of a comfort zone, quite a few of them will hate it, and reject the change that's happening in front of them.
Trucking is about attitude, first and foremost. I'm not going to advocate that everything that happens is a persons fault, and I'm certainly not going to tell you that truckers are angels in disguise. There are crooks in trucking, just like there are people who think they own the road and don't play by the rules when it comes to log books. However, I'd like to state that most people who drive trucks like their jobs, and are generally nice people. I can't tell you how many times I've been able to just start talking to another driver at a truck stop about nothing in particular.
So, Onto the heart of the matter, What defines a company as a "bad company".
Some drivers believe that a company who doesn't consistently give them 3000+ miles a week is a bad company. Some argue the ones who don't pay right suck. Then there are those who claim they can never get home when they want, and they miss every occasion because they weren't allowed the time off. Then there are a few who would argue that they can never contact anyone at the company.
Legitimate Complaints? Hardly, More like excuses.
Why? Because most of these things can be sorted out if drivers simply follow company policy.
- No Miles? Chances are freight is slow.
- Trucking Companies That Don't Pay Right.
- Hometime or Missed Hometime
- Not Being Able To Contact Anyone?
I've heard complaints of people who don't like to be a number. I don't know about this really, because I've never cared. I got into trucking because I was tired of my boss knowing my name and shadowing me. I found that freedom and anonymity in driving a truck, and the other end of the situation was I never really knew the name of the person I was talking to when I did contact my carrier, so I never held them to knowing mine.
With all that being said, what works for you, may not work for someone else. Which brings us back to why you shouldn't read forums and try to find your perfect company through someone else.
Some of the more common complaints about companies
- Swift Transportation - Lack of Contact
- C.R. England - Lack Of Miles, Lack Of Contact. C.R. England seems to be facing these problems for years. Most of C.R. Englands problems stem from the driver trying to do a trucking lease with no experience.
- Werner Enterprises - Banged up Equipment, and Poor Driver support. I've found a lot of these complaints stem from Students who don't like the trainers they have.
I know a Swift driver that loves them because he doesn't have to talk to anyone there, and they keep him loaded all the time.
I talked to a guy that liked C.R. Englands dedicated route, however, I haven't heard many positives about their OTR division, or lease purchases for that matter.
I know a few Werner Drivers who love the fact that they can take animals with them on the road, and the frequency of the home they get with Werner.
Trucking can be your friend or your worst enemy, what makes it that is your ability to accept change along with the ability to keep a positive attitude through the crappy times. Don't let your emotions get the best of you.